The streams have been structured to focus on consumer participation and involvement in research; policy and practice; service design and delivery; and goal-setting, monitoring and evaluation.

In addition, there is a cross-cutting theme on diversity and inclusion which will highlight presentations across all parts of the summit which contribute to our understanding of how traditionally under-represented groups interact with the health system.

Submission of Abstracts

  • Author should identify one to four keywords that relates to their presentation (see below)
  • The abstract must be a maximum of 250 words submitted using the online form available
  • The presenting author/s must provide a brief biography of 100 words which will be used to introduce the speaker/s prior to the session commencing if successful
  • The author must provide a short paragraph (100 words) summarising the abstract. This paragraph will be included in the program booklet and/or conference app if successful to assist delegates in selecting their preferred concurrent session
  • An Abstract Review Panel will select the abstracts to be presented at the Summit using the following evenly weighted criteria
    • The direct relevance to CHF Summit 2021: Shifting Gears and its streams
    • The level of engagement of consumers in the work
    • The abstract clearly defines the issue being addressed or investigated, the solutions explored and the outcomes achieved.
    • The abstract offers the opportunity for learnings, new knowledge and/or experience to be shared with the audience.
  • Notifications regarding acceptance will be sent via e-mail to the submitting author by early 2021. Abstract authors may be contacted to suggest a different format from that originally submitted, for example, an abstract submitted to be a workshop might be more appropriate as a 10-minute oral presentation. Approval from abstract authors will be required before changing the nominated presentation type.
  • All successful participants for oral, workshop or poster presentations will be required to register and pay the registration fee of $165 (Early Bird Rate) per person before COB Friday 12th March 2021
  • Abstracts accepted for presentation will be published in Summit proceedings and on the Summit website exactly as received and should be checked for spelling and grammar prior to submission

Conference Streams and Themes

The streams have been structured to focus on consumer participation and involvement in research; policy and practice; service design and delivery; and goal-setting, monitoring and evaluation. In addition, there is a cross-cutting theme on diversity and inclusion which will highlight presentations across all parts of the summit which contribute to our understanding of how traditionally under-represented groups interact with the health system.

The National Health and Medical Research Council’s Joint Statement with CHF provides guidance to consumer and community involvement across all types and levels of health and medical research. Strategic directions for the Medical Research Future Fund and the Australian Health Research Alliance also embrace the benefits of consumer and community involvement in in research. These range from improved relevance of research to consumer needs, improved quality and outcomes, more effective research translation enhancing the influence and impact of the research, and improved public confidence in research. This stream will focus on consumer participation in all facets of the research cycle, ranging from priority setting, interpretation and translation, roles as co-investigators and participants, and involvement in clinical trials. The stream will also investigate the ethics of consumer involvement in research and other aspects of healthcare.

Value based health care is a concept that is gathering momentum globally. In Australia definitions, purpose and approaches to value based healthcare continue to evolve. The principles of a value based healthcare system describe a system that is focussed on delivering care that improves health outcomes that matter to consumers, improves the experiences of consumers, and provides care that is efficient and effective. In a value based health system there is a role for consumer leaders and groups to partner with clinicians, managers, researchers and policy-makers to; define, measure and report health outcomes, co-design improved experiences of care and influence efficient and effective use of resources to create a sustainable health system. This stream will explore the current and future role of consumers, carers and communities in defining and delivering value based healthcare. How are consumers contributing to the journey of understanding and defining outcomes and improving care experience? Do clinicians and researchers need to change their mindset and redefine how consumer and community value in health care is embedded? Sessions will include exemplars of policy, program or service development where value principles are being applied and where consumers are involved.

Health care systems around the world are striving towards achieving the quadruple aim of improving clinical outcomes, cost of service delivery, staff experience and patient experience. The co-design process brings together a focus on both the consumer experience and staff experience. Codesign, building the leadership capacity of consumer advocates and promoting collaborative relationships and practices between consumers and providers, is an essential step in creating a consumer-centred care approach. This stream will recognise and celebrate consumer leadership with consumers encouraged to highlight and share their skills. The practice of co-design and co-production of health care policy and services is increasing internationally. This stream will feature workshops and other sessions highlighting co-design and co-production in practice and exploring the barriers and enablers to making it work well.

As the health profile of Australians and New Zealanders change and we continue to see rising rates of chronic disease, mental illness, social isolation and loneliness, we need to find new ways to support good health outcomes and ensure the sustainability of the health system. We know that the attributes of high performing health systems include consumer enablement and a patient-team partnershipi. We also know that when consumers are equipped and supported to be partners in care, better health outcomes are delivered. This session will showcase and discuss exemplary practice in improving patient health literacy, activation and self-management, and explore how services can be configured to optimise consumer enablement. We will explore digital health developments and other emerging practices such as social prescribing which can be critically important in giving people agency, choice and control in their health care.

Both Australia and New Zealand have vibrant populations made up of diverse people from different backgrounds, genders, cultural beliefs, sexual preferences, abilities and ages. The current health care systems in our countries creates different challenges for different parts of our populations. If we are to put the consumer in the centre of healthcare system, we must ensure that all types of consumers are represented.

To ensure that we hear from and about all consumers at the summit, this theme will run across all streams of the summit. When submitting your abstract please tick the Diversity and Inclusion box if you would like your abstract to be featured as part of this theme. If your abstract relates to work on a population which is traditionally under-represented or you or your fellow co-presenters identify as part of a traditionally under-represented group, we encourage you to tick the diversity and inclusion box. Please note you must also select a stream.

Symposium Keywords

The author is required to select one to four keywords when submitting their abstract for the CHF Summit 2021: Shifting Gears. These keywords will allow presentations to be grouped together with similar talks when building the Summit program. The keywords can be selected from a prepared list in the abstract submission tool, or the author will have the opportunity to create their own. The prepared list of Keywords will include:

  • collaboration
  • collaborative practice
  • consumer advocacy
  • experience-based co-design (EBCD)
  • health literacy
  • health outcomes
  • informed consent
  • interoperability projects
  • partnership
  • shared decision making
  • social prescribing
  • clinical trials
  • co-design
  • consumer involvement,
  • consumer leadership,
  • co-production,
  • digital health,
  • enablement,
  • enabling equity 
  • ethics
  • integration
  • journey mapping
  • lived experience
  • mentoring
  • online self-care support
  • patient activation
  • research
  • self-management
  • social determinants of health
  • translation
  • value based health care